Refund Policy

PAYMENT AND REFUNDS

It is free of charge for Authenticated User to search for an End User on the Platform,
but if an Authenticated User want to use the End User’s services an Authenticated User
may be required to pay for the services through our digital medium of coins (odbo – owned
database object). The Bout Price, set by Users choice, will be shown as price per minute
or per session for that specific End User. The total price for Authenticated or End User’s
services will be based on the length or the price of the session. When calling an End User,
an Authenticated User will be asked to expressly authorize charges for selected services.
Payment to the End User for the live services shall be made directly when the user
accepts the call.

If the receiver has accepted the call and the deduction or addition is triggered, then no
refunds or disputes are entertained until there is a valid reason which both Authenticated
& End User mutually agrees & acknowledge the same.
*User automatically agrees to calling rules while using this platform by default while
signing in or creating account with vendbout.

If users are choosing a plan now, you can still upgrade to higher plans any time only
through the same normal process and new verification process will be initiated & upon
successful completion of verification. THIS IS APPLICABLE ONLY FOR UPGRADATION OF MEMBERSHIP.
*No refunds will be provided for any other circumstances such as cancellations of your
subscription or deletion of your account or non-usage of the platform or unsuccessful
verification or any reason.
Buying and Selling of odbos are done by third party service providers (banks & payment
gateways)
*The time period for processing such transactions are subject to change in some
circumstances & based on Authenticated Users bank, country, currency & details user
have provided.
*Normally it might take 15 to 30 minutes for a brought odbos to get reflected & sold odbos credit are
processed based on below:
Basic Plan: 5th of Every Month
Active Plan: 15th & 30th of Every Month
Special Plan: 10th, 20th & 30th of Every Month
Premium Plan: Monday of Every Week
*For sell amount to credit it can take up to 7 to 15 days to reflect in the Authenticated users bank
account, once the sell odbos are prompted by the Authenticated User and it is done
manually after a verification audit done by our internal team.
VENDBOUT IS NOT LIABLE FOR ANY LOSS OR DAMAGE CAUSED DURING
BUYING AND SELLING ODBOS INITIATED BY AUTHENTICATED USER AND IF
THERE IS A DISPUTE UNDER INDIAN COURT OF LAW AN AUTHENTICATED USER
CANNOT CLAIM NOT MORE THAN THE PARTICULARLY DISPUTED BROUGHT ODBOS
AMOUNT OR SOLD ODBOS AMOUNT. NO REFUNDS WILL BE MADE IF THE TRANSACTIONS ARE SUCCESSFUL & USED FOR CALLING OR UPGRADING PURPOSES.

If you have any query or any objections or suggestions or disputes, please
contact us @ support@vendbout.com.
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